FAQs

How safe is my pet’s procedure?

As with any surgery, there is some risk involved especially if anesthesia is involved. Shallowford Animal Hospital takes every precaution to keep your pet safe during all procedures.

How often should my pet have an exam and blood work?

For young and adult animals who are generally healthy, Shallowford Animal Hospital recommends yearly exams. For more senior and sick animals then more frequent exams and blood work is recommended to stay on top of any illness.

Why does my pet need a dental procedure?

Having healthy teeth, gums and mouth is a big step to keeping harmful bacteria and septic infections from setting in and making your animal companion very sick.

How important is nutrition for my pet?

Proper portion control and correct food choices are highly important when keeping your pet healthy and active. Improper food and over-sized portions can lead to stomach ailments and obesity.
Click here for Science Diet's nutritional suggestions

What if my pet has an after-hours problem?

Please call R.I.V.E.R. clinic in Chattanooga at 423-698-4612 to have your pet seen immediately. We work closely with their staff and will be kept apprised of your pet’s health by their staff.

What are heartworms and how can I keep my pet from getting them?

Heartworms are a deadly parasite that are transferred by mosquitoes to our pets. Prevention is the best way to treat heartworms. Shallowford Animal Hospital carries a variety of preventative medicine within its clinic.

When is pain management recommended for my pet?

Anytime your pet seems to be in pain or has trouble getting around we recommend a physical examination by one of our veterinarians. From that point they will put together a plan that you and your beloved pet will be comfortable following.

What financing options do you have and is payment required at time of service?

Payment is required at time of service in order to bring the highest level of care to our patients. However, we do offer financing options for those who are unable to pay the full amount at the time of service. We offer 12 month financing through Payment Banc. With Payment Banc, there is no finance charge, only a set-up fee. We also accept cash, credit card, and also offer Care Credit. Care Credit is a low-interest monthly financing option that many use in times of medical crisis. Shallowford Animal Hospital is pleased to offer these financial options so that no animal will go without necessary healthcare.