Our Staff

Kendra

Practice Manager

Kendra is our wonderful Practice Manager here at Shallowford Animal Hospital. She has been working in the Veterinary Industry since she was 17 years old, starting out as a Kennel Assistant and working her way up to Technician and now Practice Manager. Kendra lives in the area with her four dogs Jack, Pogo, Rudy and Ditto along with two cats, Pyewachet and Mugen. When not keeping the clinic running she enjoys camping, hiking, swimming, reading, and playing video and board games.

“I love animals and I love helping people. Animals are like children and it’s our job to be their advocate. There is nothing more satisfying than being able to offer comfort and hope to pets and their owners.”

Rachel

Office Manager

She has worked in various roles in the veterinary field since 2005. She has her Bachelor’s Degree in Science from the University of California, Davis in Wildlife, Fish, and Conservation Biology.

Rachel lives with her husband and they have 2 young boys that keep them busy! She also has a Border Collie named Dixie, and 4 rescue cats. She enjoys spending time with her family, as well as birding and has an on-going list of all the species of birds she has seen throughout her life.

“I began working in the vet field because of my love of animals and I’ve grown a lot since starting in 2005. I love learning and being able to apply my knowledge to any situation! I look forward to my continued growth in this field.”

Darrell

Team Lead

Having spent 3 years at McKamey Animal Center working in Shelter Medicine, Darrell joined the team at Shallowford Animal Hospital and is our Technician Team Leader. He is married with 2 children and has 2 dogs including a Corgi mix named Daemon.

“I started in the Vet Industry through Shelter Medicine and spent 3 years learning the basics of veterinary medicine and also gaining extensive background in behavior evaluation. In 2011 I joined the Shallowford Animal Hospital team and have enjoyed almost every second since that time.”

Megan

Patient Care Coordinator Lead

Megan joined the Shallowford team in 2017. She is currently studying to become a Licensed Veterinary Technician. She spends her free time reading, being outdoors, and spending time with her own animals, Twig (dog), Dapper (cat) and Chicken (cat). Megan has always had a passion for working with and helping animals.

Sara

Client Service Representative

After attending the University of Tennessee-Knoxville where she studied Psychology, Sara moved to Chattanooga and started work at Shallowford Animal Hospital. She has one fur-baby, a chihuahua named Tobias (Toby). She enjoys spending most of her time outdoors doing physical activities such as kayaking, hiking and camping with some lounging in the hammock being a must-have activity as well. She also enjoys playing fetch with Toby and painting.

“I work in the Vet Industry because I absolutely love animals and I enjoy being able to play a part in their well-being.”

Lindsay

Client Service Representative

Lindsay is one of the bright, shining smiles you see on our CSR Team! Lindsay lives with her Husband, 4 cats: Loki, Bear, Frost & Cassidy, & her Husky/German Shepherd Mix, Roxas. Lindsay enjoys Hiking, Axe Throwing & Dancing!

“I have always had a deep love for animals, so being able to make a difference in their lives is the best feeling in the world!”

Lynn

Client Service Representative

Lynn joins us with a lifelong career in hospitality of hotels & resorts across the country including Hawaii.  Since coming to Chattanooga, she came to share her love of fur babies and hospitality. “Making the change from hotels & resorts to the veterinary field was something I have dreamed of, and no place other than Shallowford Animal Hospital is where I wanted to be.  Experiencing the care, professionalism and pure kindness here as a client was a no brainer for my leap.  I am excited to be a part of this family and can’t wait to meet yours!”

Lynn enjoys spending her free time with her husband, five dogs (Vienna, Paris, Dresden, Makena, and Memphis) and three cats (Bella, Cinder, and Teddy).  She also enjoys reading, football, working in the yard, and cooking. 

Lori

LVMT

Lori graduated from Chattanooga state and earned her associates of veterinary technology. Lori likes to hang with her friends and family, put together puzzles, go to the shooting range, fish, and hike.

“My passion in life has always been animals and has never dreamed of doing anything else but working along side with the animals and taking care of them.”

Kelsey

LVMT

Kelsey joins our team after getting her associates in Applied Science with a major in Veterinary Technology from Chattanooga State Community College. She has always wanted to be in the veterinary field since she was a child. The idea of helping animals has always been her passion. Kelsey shares her home with one cat named Fatso, and one Australian Cattle Dog named Dixie. When she isn’t at work, she loves hiking and reading!

Carolina

Veterinary Assistant

Carolina is one of our amazing Veterinary Technician Assistants here at Shallowford! She has been in the Veterinary field for over 4 yrs. and plans on pursuing her Veterinary Technician License soon. Carolina lives in GA with her husband, son, their 4 dogs and 1 cat. When not taking care of pets, she enjoys crafting, gardening, and building miniature dollhouses.

“I grew up with animals and always pretended to take care of them, so my passion for animals started young! I love to educate others about the health of their pets, and ultimately to care, love and keep them healthy.”

Jillian

Veterinary Assistant

Jillian has a bachelor’s degree in legal assistant studies and previously worked as a paralegal for 11 years. She is currently seeking her Veterinary Technician associate degree and is Fear Free Certified. Jillian lives with her husband and 9 chaotic cats. In her free time, she enjoys reading Jane Austen, crafting, watching horror movies, searching for Sasquatch, and celebrating Halloween year-round.

“I started working in the veterinary industry after working in rescue/fostering cats and decided to change my career to fully focus on animals in order to better the lives of pets. I also love working with anxious/nervous cats and enjoy helping patients and their owners create a better veterinary experience through calming techniques.”

Wendy

Veterinary Assistant

Wendy has worked in the veterinary field for over 22 years, 14 of those years have been here at Shallowford Animal Hospital. Her current role is veterinary assistant. In 2019, Wendy left Shallowford to purse a different career path. After two short years, she realized that veterinary medicine is where God wanted her to be. She has a passion for the industry and the clients she serves. 

Wendy has three dogs (Sheba, Cleo, and Gabriel) and enjoys reading, jet skiing, going to the movies, and spending time outside in her spare time. 

Lilly

Veterinary Assistant

Lilly is one of our Veterinary Assistants. She has a Bachelor’s Degree in Animal Science with a Minor in Wildlife & Fisheries. As a kid, Lilly’s dream job was to be a Zookeeper. Lilly has been in the Vet Med industry since January of 2023. When asked why she wants to work in the industry she said, “I have always wanted to work with animals.” Lilly lives with her Maltese Mix Bella, affectionately called, “Beef”. When not at work, Lilly loves to Crochet, go to Rock Concerts & Read!

Kayla

Veterinary Assistant

Kayla joined the Shallowford team in 2024. She is enrolled in college to obtain her Associate’s Degree in Veterinary Technology. She has been in the Veterinary field for over two years. She shares her home with her husband and her three cats, Perey, Wenny and Aerith. She enjoys attending concerts, reading and PC gaming.

“I have always aspired to work in a career that benefits animals. I decided to take a chance and found it to be the most rewarding career path I’ve taken so far.”

Nancy

Groomer

Nancy is one of our resident groomers here at Shallowford Animal Hospital. She has over 25 years of grooming experience and is certified by the National Dog Groomers Association. Nancy attends continuing education seminars frequently to keep her knowledge up to date. She enjoys gardening and taking walks with her chihuahua named Tiny.

“I enjoy working with clients and their pets so the pets don’t have ‘bad hair days’ and have a long and healthy life.”

Ashley

Groomer

Ashley joins Shallowford after attending ABC grooming school and continued her training after school by working with a very talented groomer in Seal Beach, CA. Ashley has always been drawn to animals, so it was an easy decision to make a life doing what she loves the most. Ashely shares her home with her husband, two daughters, and a cat named Mr. Ploppers. When not grooming, she enjoys camping, baking, hiking, Disney vacations, softball, and being with family!