Our Staff


Practice Manager

Kendra is our wonderful Practice Manager here at Shallowford Animal Hospital. She has been working in the Veterinary Industry since she was 17 years old, starting out as a Kennel Assistant and working her way up to Technician and now Practice Manager. Kendra lives in the area with her four dogs Jack, Pogo, Rudy and Ditto along with two cats, Pyewachet and Mugen. When not keeping the clinic running she enjoys camping, hiking, swimming, reading, and playing video and board games.

“I love animals and I love helping people. Animals are like children and it’s our job to be their advocate. There is nothing more satisfying than being able to offer comfort and hope to pets and their owners.”


Technician Team Leader

Having spent 3 years at McKamey Animal Center working in Shelter Medicine, Darrell joined the team at Shallowford Animal Hospital and is our Technician Team Leader. He is married with 2 children and has 2 dogs including a Corgi mix named Daemon.

“I started in the Vet Industry through Shelter Medicine and spent 3 years learning the basics of veterinary medicine and also gaining extensive background in behavior evaluation. In 2011 I joined the Shallowford Animal Hospital team and have enjoyed almost every second since that time.”


Studying to become a Vet Tech, Candace currently attends Chattanooga State. She has 2 dogs, Loki and Zoey and one cat, Isis. She enjoys reading, writing and playing the violin.

“I always have known that I wanted to work with animals, so working here fits me perfectly.”


Nancy is one our resident groomers here at Shallowford Animal Hospital. She has over 25 years of grooming experience and is certified by the National Dog Groomers Association. Nancy attends continuing education seminars frequently to keep her knowledge up to date. She enjoys gardening and taking walks with her chihuahua named Tiny.

“I enjoy working with clients and their pets so the pets don’t have ‘bad hair days’ and have a long and healthy life.”


After attending the University of Tennessee-Knoxville where she studied Psychology, Sara moved to Chattanooga and started work at Shallowford Animal Hospital. She has one fur-baby, a chihuahua named Tobias (Toby). She enjoys spending most of her time outdoors doing physical activities such as kayaking, hiking and camping with some lounging in the hammock being a must-have activity as well. She also enjoys playing fetch with Toby and painting.

“I work in the Vet Industry because I absolutely love animals and I enjoy being able to play a part in their well-being.”


Lori graduated from Chattanooga state and earned her associates of veterinary technology. she lives with her soon to be husband. Lori likes to hang with her friends and family, put together puzzles, go to the shooting range, fish, and hike.

“My passion in life has always been animals and has never dreamed of doing anything else but working along side with the animals and taking care of them.”


Rachel is one of the more recent additions to our team. She has worked in various roles in the veterinary field since 2005. She has her Bachelor’s Degree in Science from the University of California, Davis in Wildlife, Fish, and Conservation Biology.

Rachel lives with her husband, and they have a Border Collie named Dixie, and 4 rescue cats: Max & Sam (brothers), Mocha and Midnight. She enjoys spending time with her husband as well as her family who live only a few hours away. She also enjoys birding and has an on-going list of all the species of birds she has seen throughout her life.

“I began working in the vet field because of my love of animals. Through working in the vet field, I’ve learned that I enjoy working with clients, educating them, and problem-solving with them.”


Megan joined the Shallowford Animal Hospital team in summer 2017. She attended UTK for her freshmen year, and UTC for her sophomore year. She changed her major between science and business and now she is going to go for a veterinary technician degree online.

Megan lives with her parents and one of three brothers. She has 3 cats, Bonzai, Paxil, and Ninja. She also has two fish tanks with around 10 fish between them. When she’s not working, she enjoys being outdoors, traveling and scuba diving, especially traveling to go scuba diving. She also loves reading and is a movie fanatic.

“I work in the vet industry because I have always had a passion for helping animals and I’ve loved working with them in other jobs. Growing up I always dreamed of being a vet or a vet tech, and this is more of a reality now.”


Carolina is a graduate of Ringgold High School, and she is currently attending college in order to pursue a career as a licensed veterinary technician. Growing up, she always enjoyed caring for her animals at home, and she wanted to be able to provide the same love and care for other animals as well.

Carolina is married and lives with her husband and her three cats and three dogs. In her spare time, she enjoys doing DIY projects for her home, and taking her dogs for a walk.


Receptionist Team Leader

Jasmine is a newcomer to the Chattanooga community. She previously spent two years working in the veterinary industry in Cincinnati, Ohio. Jasmine enjoys working in the veterinary field because it is a career that allows her to combine her love of animals with her interest in customer care/service.

When she is not working, Jasmine is an avid reader, and she also loves all things Marvel and Disney.


Heidi expects to graduate from Chattanooga State Community College with a Science degree. Prior to joining the staff at Shallowford Animal Hospital in March of 2019, Heidi spent three years working at the Chattanooga Zoo. She decided on a career in the veterinary industry because she loves helping animals with their needs.

Heidi has two wonderful furry babies named Harper and Colt. In her time away from the hospital, Heidi likes to go hiking, rock climbing, and doing other outdoor activities.


Veterinary Assistant

Jillian has a bachelor’s degree in legal assistant studies and previously worked as a paralegal for 11 years. She is currently seeking her Veterinary Technician associate degree and is Fear Free Certified. Jillian lives with her husband, six personal cats, and five foster cats. In her free time, she enjoys fostering cats with a local rescue, crafting, watching horror movies, searching for Sasquatch, and celebrating Halloween year-round.

“I started working in the veterinary industry after working in rescue and decided to change my career to fully focus on animals in order better the lives of pets. I also love working with spicy cats and enjoy helping patients and their owners create a better veterinary experience through calming techniques.”




Veterinary Technician

After graduated with a Bachelor of Science in Zoology, Jessie began her career working with animals. Her love for animals, both wild and domestic, led her to alternate careers between working as a wildlife biologist in several national parks and working as a veterinary technician for over 10 years. Jessi lives with her Colorado dumpster kitty, Maceo, and Tennessee spunky street dog, Addie. When she is not working, Jessi loves traveling, hiking, camping, paddling, watching movies, reading, being creative, hugging trees, and hanging out with family, friends, and fur babies.

“Advocating for the care of and compassion for all animals is a fundamental part of my core and it is a passion that has driven me all my life. I am proud of the work I do at Shallowford Animal Hospital. Helping that pet and owner get the care that is needed with a gentle hand is my goal and reward every day.”

Ashley C.

Kennel Tech

Alyssa Jones


Alyssa is a veterinary technician, surgical technician, and an animal behavior specialist! She has over seven years of experience in the veterinary field and is currently studying veterinary technology. She has a wide range of experience, including working with exotic animals at wildlife rehabilitation centers, and working with penguins, eagles, hawks, red wolves, bobcats, and foxes at the Tennessee Aquarium. 

Alyssa has always had a strong passion for animals and has always had a connection to misunderstood patients. She chose to work in the veterinary industry to help comfort and support animals in their time of need. Alyssa believes that no matter how difficult or misunderstood an animal may be, they always deserve a chance to be the best they can be.  Alyssa lives with her wonderful husband and son, a rescue pit bull named Luna, and a sassy kitty named Stormy. 

Wen Miller


Wen has worked in the veterinary field for over 22 years, 14 of those years have been here at Shallowford Animal Hospital. Her current role is veterinary assistant. In 2019, Wen left Shallowford to purse a different career path. After two short years, she realized that veterinary medicine is where God wanted her to be. She has a passion for the industry and the clients she serves. 

Wen has three dogs (Sheba, Cleo, and Gabriel) and enjoys reading, jet skiing, going to the movies, and spending time outside in her spare time. 

Morgan Osborn


Morgan is currently working as a veterinary assistant while pursuing her bachelor’s degree in Pre-Veterinary Medicine at the University of Tennessee at Chattanooga. Upon completion of her undergraduate studies, Morgan aspires to attend veterinary school and become a multi-species veterinarian and veterinary parasitology specialist!  

Since early 2017, Morgan has dedicated her career to developing pre-veterinary medical skills. She entered the veterinary field as a veterinary assistant/kennel technician and progressed to become a veterinary assistant/technician through years of training and practice. Additionally, she has served in various roles to expand her experiences to other animal species including a research assistant/farm hand for large animals, interpretive guide for the Nashville Zoo’s veterinary center for zoological species, and continued zoological species experience as a birthday party attendant for the Chattanooga Zoo’s education department. Since early 2021, Morgan has been thankful for the opportunity to return to small animal medicine as a team member at Shallowford Animal Hospital!

Morgan loves veterinary medicine because it has provided her with many incredible opportunities to continuously be the best advocate she can be for all animals. Not only does she strive to provide the best care for animals, but she also yearns to serve humans as well. From her experiences in the field, Morgan has developed a fascination with zoonoses, diseases that are transmitted between animals and humans. Through veterinary medicine, she is able to contribute to One Health, which consists of animals, humans, and the earth’s many ecosystems, by researching zoonotic diseases from all animal species. 

Morgan lives with her amazing husband, three cats (Joker, Nygma, and Kyle), and two dogs (Sandor and Logan). Between school and work, Morgan enjoys spending time with her husband and their fur babies, watching her comfort television shows, and taking naps!

Madison Parker


Madison works as a receptionist for Shallowford Animal Hospital. She has a biology degree from UNG and previously worked at the Tennessee Aquarium. 

Madison has a black cat named Circe and enjoys reading, painting, baking, and taking care of her plants in her spare time. She has a strong passion for animals and their wellbeing.

Ashley S.