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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Shallowford Animal Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (423) 892-6671

"This was my very 1st experience with Shallowford Animal Hospital. My cat & I were treated so very cordially & with the utmost respect & professionalism. The veterinarian & staff are super animal lovers & truly care about their patients. I was very happy with their customer service. It was a very bad rainy day & one staff member asked if she could assist me carrying my BIG CAT (12 lbs) out to the car. That was so sweet of her! Staff is very helpful, knowledgeable & they have wonderful personalities. We have found a home @ Shallowford Animal Hospital.Kudos."

Ivy Lovingood M.

(423) 892-6671 Appointments
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