Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

To learn more and see what we have to offer, click here!

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, Fetch, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Shallowford Animal Hospital has been provided. Apply now at scratchpay.com.

"I started taking my 2 Mini Schnauzers to Shallowford Animal Hospital back in April 2020. My two pups were not even 1 & we were all caught in a major Tornado. My dogs were not injured physically, but mentally I knew they needed help. I was referred to SAH by my Aunt. It was from that moment on - we became"lifers"with SAH. We now live in Charleston, SC & I make the drive back to Chattanooga, TN for all of the grooming & required Vet appts. As soon as we walk in the door, we are greeted with the sweetest staff, smiles, lots of hello's & every single staff member knows my Dog's names! The Vet's are ABOVE & BEYOND. Every single Vet has made time to speak with me via zoom or phone. Which ever is the easiest for me - they make it work. I cannot speak highly enough about Dr. Perry. He spent so much time with me and one of my pups in order to make sure I was completely satisfied & understood all next steps regarding medications. Like I said, we are"LIFERS"at SAH!!!!!!"

MaryElizabeth W.

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