1. Home
  2. Patient Resources

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Shallowford Animal Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (423) 892-6671

"Shallowford Animal Hospital has taken care of our pets for the last 40+ years since its beginning with DR. Troy Bearden and his Senior boss.DR. Bearden and staff members who worked with him and the present staff have all cared for our pets as a family member would care for pets.Special thanks to DR. Mabe,DR. Hamilton, Specialist Wendy, and Specialist Darrell, Specialist Kendra, and many others who have cared for our pets over the years.(In the early years, DR Bearden went with us to Murfreesboro TN. to see an animal eye specialist care for our puppy, and also took one of our pet cats home to monitor his situation.)Thanks for this opportunity to share.David and Carol Gibbs"

David G.

(423) 892-6671 Appointments
Arrow up icon Top