Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"When I adopted my kitties in 2022 I asked a family friend, a longtime resident of Chattanooga who started Southern Comfort Maltese Rescue, which vet she recommended and, without hesitation, she said Shallowford Animal Hospital. I live in North Chattanooga and my friend lived in Hixson, so this was not a convenient choice for either of us, but I could not be happier with Shallowford. They are a very warm and caring group, from the front desk to the top vets. They have an excellent payment plan, with 3-4 different levels, and they do not try to talk you into the most expensive option. In fact, of the three cats I adopted, one is quite elderly and I was ready to invest in the most expensive level of their care packages, but they felt that wasn't necessary and she is on the same level as the other two. And the payment plans are just an option if you are interested; not a requirement of any sort. I've had dentals done, emergency appointments when they work me in, regular scheduled appointments; I have interacted with the different doctors who specialize in different areas of veterinary medicine ... It's a great Veteranary hospital."

Lt V.

Arrow up icon Top